Following are answer to some of the most commonly asked questions. If you have further question please contact us.

 


 

What is 24x7 Timesheet?
 It is a web-based time management system that allows employees, contractors to record timesheet and expenses on-line. User do not have to install any software on their machine and it is 100% web based. This helps employers in managing time spent by employees on certain projects, project costs, client billing, and to improve business process to reduce cost.

Can we  download the software and install it on our local server.

No. 24x7 provides hosted solutions so you can not download software and install it on your local server. Our customers can use the application without worry of maintaining the server, installing patches, doing maintenance work and database backup.

Can we try application on your server before becoming a customer.

Yes, you can try it online for free. We are pretty sure you will be excited after reviewing our application. You will be required to provide some basic information during registration. Once we have this information we will send you the login information through email for free trial. We will not contact you either through email or any other contact information after the trial is over unless directed us to do so.

Is Demo version same as real application.

Yes. generally speaking it will be same. The demo application has the same functionality as you would experience after becoming a customer. We are constantly improving the functionality of the application so you may see some additional improvement in our production version.

How long can I use trail application.

Generally we allow 30 days but if you need additional time please contact our customer support and we will extend the trial.

Will I be billed after the trial period if I do not cancel my account.

No. You will not be billed. Once your trial is over we will close your account.

Will 24x7 will help us in entering information about our employees, projects etc. to make system production ready.

We can definitely assist in speeding up the entry of information required for the system to be operational. But we will leave it up to you to maintain this information from the web interface.

How safe the data will be at your server.

The data stored on our server is as safe as it would be on your own systems. We do regular backups and a complete nightly backup.

How much this service will cost us.

We charge per user bases. So it depends how many employees/users will be using the system. We guaranty lowest rate. Please contact us for pricing.

Do we have to sign up a contract for specific period of time to use this
service.


No. You do not need to sign up a contract for certain period of time. We will bill you on monthly bases and if you decide to discontinue the server you can notify us and we will close your account as requested.


If you have any other question about our products and services please contact us.


 
 

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